SMDD Mission, Vision and Values :

OUR MISSION

The mission of the Sharjah Municipality Drainage Department is to enhance the health, welfare, environment and quality of life of Sharjah residents by providing the services of collection, treatment, and disposal of wastewater in the most cost effective manner possible to ensure public safety and healthy environment.

OUR VISION

Sharjah Municipality Drainage Department is a premier service provider that meets the needs for high-quality wastewater services to Sharjah city.

WE VALUE

Sharjah Residents Service

We strive to exceed customer expectations through fast, effective, and courteous service.

Respect

We are considerate and courteous in our interactions with each other, customers, peers, and residents.

Integrity

We are honest in our communication and actions and take personal responsibility for achieving results.

Teamwork

We recognize and appreciate the unique talents of each employee and work collaboratively in an environment characterized by trust and camaraderie.

Innovation

We embrace new and better ways of achieving quality results through creativity, initiative, and technology.

Environmental Responsibility

We respect our natural resources and work to foster a healthy, safe, and clean environment.